Shipping policy

Shipping Policy

Thank you for shopping with us! We want to ensure that your shopping experience is as seamless as possible, including when it comes to shipping. Please take a moment to review our shipping policy:

1. Shipping Methods:
   We offer several shipping options to accommodate your needs:
   - Standard Shipping: Estimated delivery within 5-7 business days.
   - Expedited Shipping: Estimated delivery within 2-3 business days.
   - Express Shipping: Guaranteed delivery within 1-2 business days.

2. Processing Time:
   Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the following business day.

3. Shipping Rates:
   Shipping rates vary depending on the selected shipping method, destination, and order weight. The shipping cost will be calculated and displayed at checkout before you complete your purchase.

4. International Shipping:
   We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. Customers are responsible for any additional charges incurred upon delivery.

5. Order Tracking:
   Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number through our website or the carrier's website.

6. Shipping Restrictions:
   Certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements. Please review the product description for any specific shipping restrictions before placing your order.

7. Delivery Issues:
   In the rare event that your order is lost or damaged during transit, please contact our customer support team within 7 days of the expected delivery date. We will work with you to resolve the issue promptly and ensure your satisfaction.

8. Change of Address:
   If you need to update the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate address changes before the order is shipped. Once the order has been shipped, we are unable to modify the delivery address.

9. Shipping Holidays:
   Please note that our shipping carriers may observe holidays, which could affect the processing and delivery of your order. We will notify you of any potential delays due to holidays or unforeseen circumstances.

10. Contact Us:
   If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer support team. We're here to assist you and ensure a smooth shopping experience.

Thank you for choosing INTIQUE! We appreciate your business and look forward to serving you.